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Frequently Asked Questions

  • What are your hours of operation?
    Our office hours are M-Th 9:00am-4:00pm & Fri 9:00 am- 12:00 pm.
  • Where are you located?
    We are located in downtown Tulsa at 110 S Hartford Ave Suite 100, Tulsa, OK 74120.
  • Can I schedule an appointment to meet with you in-person at your office?
    Sure! Call or text our office to schedule a time to meet. 918.212.4786
  • Do you work on the weekends?
    We typically reserve our weekends for commercial productions and hands-on production sets.
  • I want to call or text you. How do I reach you?
    Feel free to call or text us at 918.212.4786.
  • How can I reach my Media Pro (photographer and/or videographer) via phone?
    We have operational staff in our office ready to help provide any assistance you may need. We ask you direct all questions and appointment requests to our operational staff beforehand, prior to your scheduled appointment. Any pertinent information needed for the Media Pro will be relayed and communicated to them by our office staff.
  • What are your real estate marketing services?
    Photo Session: This session is designed for residential real estate properties that are going to be listed on the market. Expect interior, exterior, and drone photography with this session. As always, next-day delivery is provided. Video Walkthrough Tour: Cinematic video tours showcase your property in a way that will awe your audience - with smooth movements and aerial shots, all in vivid high definition. Expect video delivered within 2 business days. 3D Matterport Scan: Create 3D walk-throughs, schematic floor plans, generate wall room & wall measurements, and more with our 3D scanning capabilities. Our scans cover the interior of your property at a 3D viewpoint. 2D to Scale Floor Plan: Showcase your property with a 2D floor plan scan generated at your listing. Receive next day delivery with all floor plans. Video Reel Made for Social Media: Get social! This vertical video is filmed, edited & sized for social media, created with a modern audience in mind, with a quick, 30 second overview of the property. Photo Reel Made for Social Media: Get social! This vertical video includes an exported video reel sized for social media, created with a modern audience in mind, with a quick overview of the property photos. 3D Rendering: We take basic 2D floor plans and enhance them into a more visual and graphic 3D edition giving builders and buyers a great way to showcase a home or commercial space before it’s built.
  • How do I book an appointment?
    Visit our website at and click BOOK NOW on the top right of the homepage.
  • Do I or my homeowner need to be present at the time of my appointment?
    To ensure the appointments success, we advise that no one be present at the property (including agent and homeowners). Should it be imperative the agent and/or homeowner be present, please keep in mind our Media Pros may ask anyone present to remain in one room/area for the duration of appointment. This allows our Media Pros to focus, not miss shots, and produce the best work possible.
  • Do you accept lockbox codes and/or other modes of entry other than me meeting you?
    Absolutely. This is our preferred method of entry.
  • How do I cancel/reschedule my appointment and are there any fees?
    If you need to reschedule your upcoming appointment, you can click the Change/Cancel appointment in your client portal on the order and reschedule for a better time and day that works for you. You can login here: Any cancellation and/or rescheduling of appointment within 24 hours of the scheduled appointment will result in a $30 fee.Though we do not charge for a rescheduling fee due to weather related circumstances, it is at the client’s discretion if they would prefer to reschedule the set appointment due to weather related circumstances. NOTE: we cannot provide aerial/drone services while it is raining/there is moisture in the air or during hazardous wind conditions.
  • How long does it take to get my photos back?
    We promise next-day delivery, with most of the time media delivered back to you before 9am the next morning. Please allow until 5pm, end of business day, in general for your photos to arrive back to you via email.
  • How long does it take to get my video back?
    We promise a 1-5 business day delivery, with most of the time media delivered back to you within 2 business days. Please allow up to 5 business days in general for your video to arrive back to you via email.
  • Do I own my media once delivered to me and services completed by your company?
    We retain ownership of all media. Please refer to our terms and conditions when booking.
  • Do you perform services for rental properties, including but not limited to airbnbs, vrbos, general rental properties? How is this session different from your listing (produced to go onto the market for purchase) marketing?
    Yes, we do provide these services for rental properties! With our rental services pricing, our cost for in perpetuity licensing is built into the cost, noting you will be utilizing the media at an extended licensing in perpetuity, unlike our real estate market services with a momentary value on the license of the media (expiration at time of sale).
  • Do you only work in the real estate industry?
    We work with hundreds of different vendors including but not limited to builders, businesses, brokerages, restaurants, car dealerships, and gyms to name a few. If you need digital media, we got you covered!
  • What types of media do you produce for businesses?
    We produce commercials, promo videos, social media videos, website videos, and all scopes of photography.
  • What does the turnaround time look like for commercial video & photo production?
    Please allow 1-2 weeks for media turnaround for all commercial production.
  • What’s your pricing?
    Our pricing varies depending on the scope of the service request. We offer a one-sheet price overview with media options for you to review and select the tier that best fits your needs. Ask us for the one-sheet for more information! Alternatively, you can view all pricing and options via our booking portal!
  • How many rounds of revisions do you provide?
    All of our video production comes with one round of revisions upon receipt.
  • Do you have a studio and what is it best used for?
    Yes. It is best used for professional headshots.
  • Where can I see examples of your work?
    You can visit one of many platforms to see our work. Website at YouTube: Facebook: Instagram:
  • What platforms do you offer management of?
    Based on your selected tier, we offer social media management on Business Instagram, Business Facebook, TikTok, Google My Business, and LinkedIn.
  • Can we see some examples of accounts you currently manage?
    Feel free to reach out to us directly, and we'll be happy to share more info on accounts we currently manage. Each account is curated to our client's brand and voice, so they are fully customizable.
  • How many times a week do you post on accounts you manage?
    We offer 2x/week, 3x/week, 5x/week, and 7x/week-- includes posting on the feed and story through our scheduling platform.
  • Does video/reels come with social media management?
    Depending on your tier selection, video and reels are included. Our tiers are curated for your needs and made to include monthly or quarterly content creation so your content will always be fresh and current.
  • How involved do I have to be in the social media management process?
    Social Media Management can be as hands on or off as you’d like. We do require a weekly touch base email with said client. From there, we go to work, create the content and post for you.
  • How long does it take to complete a branding project?
    Depending on the size and scope of the work involved, it usually takes anywhere from 2-4 weeks for a brand identity package. Initial proofs are usually sent in 1-2 weeks.
  • How can I be sure I’ll like what you design?
    A branding project involves a lot of information gathering: notes and conversations with you. We’ll discuss your business goals, history, audience, competitors, and more. This sets parameters that guide the design. Since you’re helping to set those parameters yourself, you can be confident your brand identity will be just right. If you'd like to see examples of previous branding projects we've worked on, just ask! We would be happy to pass along examples of our work.
  • What other types of design work can you do?
    You name it, and we've probably done it. From apparel lines to billboards to digital marketing assets – we've got you covered! For a full breakdown of design services we offer, reach out to us and we would be happy to send one over!
  • How much does a branding project cost?
    We have packages at a variety of price points. Reach out to us directly for a breakdown of our brand packages and pricing!
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